Anytime you need help with your Cash App account or transactions, the Cash App customer service team is there to help. Cash App’s insistence on providing great customer service has elevated the company to one of the best mobile transaction service providers.
However, like any digital service, there may be times when users encounter issues or have questions that require assistance.
In this article, we will guide you on how to contact Cash App support for help with any concerns or inquiries.
Tips For Contacting Support
- Be clear and concise when describing your issue or inquiry.
- Provide as much relevant information as possible, such as transaction IDs, dates, and amounts.
- Never share sensitive information like your Cash App PIN, Social Security number, or full bank account details with anyone claiming to be Cash App support. Official Cash App support will never ask for this information via email or social media.
How to contact Cash App Support
In the app with chat
- Tap the profile icon in Cash App
- Select Support
- Select Start a Chat and send a message
On the phone
You can reach Cash App Support by calling 1 (800) 969-1940, Monday through Friday, 9:00am to 7:00pm EST.
On social media
Here are our official social media accounts:
Instagram: @CashApp
Tiktok: @CashApp
Twitch: twitch.tv/CashApp
Reddit: u/CashAppAndi
Facebook: SquareCash
By mail
You can reach us by mail at the address below:
Block, Inc.
1955 Broadway, Suite 600
Oakland, CA 94612
For your security:
Cash App representatives will never ask you for your password, PIN, social security number, full card number, or sign-in code.
- We will never ask you to do a “test” transaction over the phone, social media, or by any other means.
- If you enable push notifications, we may send you push notifications directly from the app.
- The best way to contact Cash App Support is directly through your app or at the phone number listed above – this is the only phone number customers can call for Cash App Support.
Does Cash App have a 24-hour customer service number?
No, Cash App does not have a 24-hour customer service number. Cash App’s customer service hours are Monday through Friday, 9:00 AM to 7:00 PM EST.
However, you can contact Cash App support 24/7 through the Cash App app. To do this, follow these steps:
- Open the Cash App app.
- Tap the Profile icon in the top-right corner of the screen.
- Tap Support.
- Tap Something Else.
- Tap Contact Support.
- Describe your issue and tap Send.
Can I use Cash App without SSN?
Yes, you can use the Cash App without a Social Security number (SSN). However, you will be limited to sending $250 per week and receiving $1,000 per month. You will also not be able to use some of Cash App’s features, such as Direct Deposit or Cash Card.
To create a Cash App account without an SSN, you will need to provide your full name, date of birth, and either a valid email address or phone number. You will also need to verify your identity using a government-issued ID, such as a driver’s license or passport.
Once you have created a Cash App account without an SSN, you can start sending and receiving money. You can also use Cash App to pay bills and buy Bitcoin. However, you will not be able to use Cash App to invest in stocks or ETFs.
If you want to remove the limits on your Cash App account, you can provide your SSN. To do this, go to the Profile section of the Cash App app and tap Verify Account. Then, follow the instructions to provide your SSN.
It is important to note that Cash App is required to report certain payments to the IRS. If you receive $600 or more in payments for goods and services through Cash App in a calendar year, you will receive a Form 1099-K from Cash App. You will need to report the income reported on Form 1099-K on your tax return.
What is the limit on the Cash App?
The limits on Cash App vary depending on whether you have verified your account or not.
Unverified accounts:
- Sending limit: $250 per week
- Receiving limit: $1,000 per month
- ATM withdrawal limit: $250 per day, $1,000 per week, $2,500 per month
Verified accounts:
- Sending limit: $7,500 per day, $15,000 per week, $60,000 per month
- Receiving limit: $7,500 per day, $15,000 per week, $60,000 per month
- ATM withdrawal limit: $7,500 per day, $15,000 per week, $60,000 per month
To verify your Cash App account, you will need to provide your full name, date of birth, and Social Security number. You will also need to verify your identity using a government-issued ID, such as a driver’s license or passport.
Once you have verified your Cash App account, you will have access to higher limits. You will also be able to use all of Cash App’s features, such as Direct Deposit and Cash Card.
Please note that Cash App is required to report certain payments to the IRS. If you receive $600 or more in payments for goods and services through Cash App in a calendar year, you will receive a Form 1099-K from Cash App. You will need to report the income reported on Form 1099-K on your tax return.
Conclusion
Cash App support is readily available to assist users with any questions, concerns, or issues they may encounter while using the app. Whether you prefer in-app support, email, social media, or phone support (if available), the Cash App team is dedicated to providing timely assistance and resolving your inquiries. By reaching out to Cash App support through the appropriate channels, you can ensure a smoother and more secure experience while using the app for your financial transactions and investments.