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Hastings Direct Learnership Opportunities 2026: OUTsurance Call Center Training

Are you an unemployed South African youth looking for a way into the insurance industry? The Hastings Direct Learnership Opportunities 2026 could be your chance. This 18-month program through OUTsurance offers hands-on call center training, a R9,000 monthly stipend, and no need for prior work experience.

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What Is the Hastings Direct Learnership 2026?

This learnership provides real workplace exposure in the financial services and insurance sector. Participants enter a fixed-term agreement focused on call center skills. It is a FAIS non-financial advice role, so learners handle customer interactions without giving financial advice.

The program builds confidence through structured training and daily tasks. Young people gain skills that help in customer service jobs. It serves as a solid start for careers in insurance.

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Stipend Details

Selected learners receive R9,000 each month. This support helps cover basic needs during the 18 months. The amount makes the opportunity appealing for those seeking experience and income.

Who Qualifies for the Hastings Direct Learnership Opportunities 2026?

Applicants must meet clear requirements set by OUTsurance and INSETA. You need a Matric certificate and basic computer skills, like using Microsoft Office. South African citizenship is required, along with being unemployed for the last six months.

Age should be between 18 and 35. You cannot have joined an INSETA learnership before. No work experience is needed, which opens doors for first-timers.

Key Skills OUTsurance Seeks

The company wants people with strong interpersonal skills to build good relationships. Clear communication, initiative, and adaptability to change are important. Learners must stay motivated and handle multitasking under pressure.

These traits fit call center work well. They help in professional settings.

Expected Working Hours and Shifts

Shifts follow a set roster. Expect Friday to Monday shifts of nine hours each. Saturday shifts last eight hours, and Sunday shifts are five hours.

Learners get two weekdays off, often Tuesday, Wednesday, or Thursday. One full day per week goes to on-site training for the qualification.

Work on Public Holidays

You may need to work full days on South African public holidays if scheduled. This does not apply to UK public holidays. Know this before applying, as it includes weekends.

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Why Choose This Learnership?

OUTsurance has 28 years in South Africa’s insurance market with a focus on digital tools and people. The program offers practical skills in customer service and call centers. It builds a foundation for future jobs in financial services.

Highlight your Matric, computer skills, communication, and shift readiness on your CV. Your attitude and willingness to learn matter most since experience is not required.

How to Apply

Submit online through the official OUTsurance portal. Prepare a clear CV with accurate details. No closing date is listed, so apply soon to stand out.

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