Momentum Contact Centre Learnership Programme 2026 offers unemployed youth in the Western Cape a chance to gain skills and a qualification in medical aid administration. This 12-month program from Momentum Health starts on 1 June 2026 and ends on 31 May 2027. It leads to an Occupational Certificate: Health Care Benefits Advisor at NQF Level 5, which can help build a career in insurance or client service.
What Is the Momentum Contact Centre Learnership Programme 2026?
This program combines classroom training with real work experience at Momentum Health’s office in Bellville. Learners will study topics related to health care benefits and practice handling client queries. At the end, they earn a recognized qualification registered with SAQA ID 105030.
The program runs for one full year and focuses on preparing people for jobs in the medical aid and insurance field. Participants build a portfolio of work, keep logbooks, and pass assessments. This setup gives hands-on skills that employers value.
Why Apply for This Learnership?
Many young job seekers lack experience, which makes it hard to get hired. The Momentum Contact Centre Learnership Programme 2026 solves this by offering paid training and workplace practice. Even though it does not promise a permanent job, the certificate and skills can make a resume stand out.
Completing the program boosts chances for roles in client service or health benefits support. It comes from a trusted company like Momentum Health, which adds weight to the experience. For those near Bellville, this is a solid step into the industry.
Who Can Apply?
Applicants must meet clear rules to qualify. They need to be South African citizens aged 18 to 30 and currently unemployed. People must live in the Western Cape, within 30km of the Parc Du Cap office in Bellville, and handle their own travel.
Candidates cannot study full-time or part-time at a tertiary level during the program. They also must not have done this learnership before and commit to the full 12 months. Those with disabilities are welcome and should include a doctor’s letter.
Academic Requirements
You need a Matric certificate to apply. Math must be at least 40%, or Mathematical Literacy at 60%. English and another South African language require 50% each.
Computer skills help but are not required. Upload a certified copy of your full Matric certificate, not just a statement of results. Certifications must be less than three months old.
What Will You Do in the Program?
Learners handle tasks in process, client service, people support, and basic finance areas. They learn Momentum’s systems, products, and rules through classes and on-the-job work. Daily duties include answering client questions, solving problems, and keeping service quality high.
You will build client relationships, work as a team, and show professionalism. Expect to adapt quickly and stay focused on fair treatment. Assessments check your progress, and you compile evidence of your learning.
Key Skills and Qualities to Show
Stand out with these traits: attention to detail, clear communication, and problem-solving. You should work well under pressure, collaborate with others, and manage yourself. A client-focused attitude and drive for results matter most.
This program fits people who like helping others in a fast-paced setting. Show these skills in your application to catch the employer’s eye.
Documents to Upload
Prepare these items for the online form:
- Certified Matric certificate (not older than three months)
- Certified South African ID copy (not older than three months)
If you have a disability, add a doctor’s letter. Check all copies are clear and match the requirements exactly. Wrong documents can lead to rejection.
Does It Guarantee a Job?
No, finishing the Momentum Contact Centre Learnership Programme 2026 does not mean automatic full-time work. However, the skills, experience, and NQF Level 5 certificate open doors in medical aid or insurance roles.
Application Closing Date
Submit by 23 April 2026. Apply early to avoid portal issues near the deadline.
How to Apply
Use the official online portal at Momentum’s site. Double-check your details, documents, and eligibility before sending. Meet all location, age, and study rules to qualify.